Privacy Policy
Shiya Tech ("we," "us," or "our") is committed to protecting the privacy and personal information of everyone who visits or interacts with our website at www.shiya.tech. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights as a user.
1. Who We Are
Shiya Tech is an AI and cloud engineering studio specialising in enterprise-grade cloud infrastructure, AI agent deployment, and data platform engineering. Our operations are led from the United States and India. For the purposes of data responsibility, our primary point of contact is located in the United States.
Contact us at: info@shiya.tech
2. What Information We Collect
We only collect information that you voluntarily provide to us. This includes:
- Contact Form submissions: Your full name, email address, and the message you write.
- Discovery Call bookings: Your full name, business email address, company name, and selected meeting topic.
We do not collect any sensitive personal data (e.g. financial information, government IDs, health information), and we do not use cookies for tracking or analytics at this time.
3. Why We Collect This Information
We collect the above information for the following legitimate business purposes:
- To respond to your enquiry submitted through our Contact form.
- To schedule and confirm a Discovery Call meeting on Google Calendar and generate a Google Meet link.
- To send you an email confirmation of your booked appointment.
- To communicate with you regarding your potential or active engagement with Shiya Tech.
We do not use your information for unsolicited marketing, and we will never sell your data to any third party.
4. Third-Party Services We Use
To operate our website, we use the following trusted third-party services. Each has its own privacy policy:
- Web3Forms (web3forms.com) — Processes contact form submissions and forwards them to our inbox. Your name and email are passed through their servers. View their Privacy Policy →
- Google Calendar & Google Meet (google.com) — Used to create calendar events and generate video call links from your Discovery Call booking. Your name, email, and booking details are shared with Google's servers. View Google's Privacy Policy →
- Vercel (vercel.com) — Our website is hosted on Vercel's global infrastructure. Vercel may process server-side request logs (including IP addresses) for security purposes. View Vercel's Privacy Policy →
5. How Long We Keep Your Data
We retain your information only as long as necessary to fulfil the purpose for which it was collected:
- Contact form enquiries are retained in our email inbox until the enquiry is resolved.
- Discovery Call booking details are retained in Google Calendar until you or we delete the event.
- We do not maintain a separate database of user contact information.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Withdraw your consent at any time (where consent is the legal basis for processing).
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, please email us at info@shiya.tech with the subject line "Privacy Request." We will respond within 30 days.
7. International Data Transfers
Our team operates across the United States and India. When you submit your information, it may be processed in either or both jurisdictions, as well as in the data centers used by our third-party service providers (primarily Google and Vercel, which operate global infrastructure). We ensure that any transfer of personal data is conducted with appropriate safeguards.
8. Children's Privacy
Our website and services are intended exclusively for businesses and professionals. We do not knowingly collect any personal information from children under the age of 13. If you believe a child has submitted information to us, please contact us immediately at info@shiya.tech.
9. Security
We take reasonable technical precautions to protect your information. Our website is served over HTTPS (TLS encryption), and all form submissions are transmitted securely to our third-party processors. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@shiya.tech
- Website: www.shiya.tech